Our Returns Policy covers all products available in our webstore, including bikes, parts, components, and accessories. For non-sale items you can initiate a return request within a 30 day period after your purchase. Each return is subject to review by our staff. Once the return is approved, we will start the refund process. Switchback Sports reserves the right to decline a return if, at our discretion, we find that the policy is being misused or abused.
Non Refundable Items:
- No returns on "Used Bikes", "Final Sale", “Pre-Order” or "Special Order" items.- Shipping and Assembly fees are non-refundable.
- All refunds require an original receipt. For returns without an original receipt, we may, at our discretion, issue a Gift Card.
Refunds are not available on items purchased through our "Special Order Catalog", These are items that we do not carry in stock and since we source them specifically to fill a "Special Order", these sales are final.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@switchbacksports.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@switchbacksports.com and send your item to: Switchback Sports, 1245 Deer Valley Dr, Park City UT 84060, United States.
Shipping
To return your product, you should mail your product to:
Switchback Sports
1245 Deer Valley Dr,
Park City UT 84060, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping Policy
Thank you for visiting and shopping at Switchback Sports. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Orders shown as "free shipping" will be delivered by FedEx Standard or UPS Standard Ground(3-5 business days) Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Switchback Sports ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Switchback Sports is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Switchback Sports is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
At Switchback Sports:
1245 Deer Valley Drive Park City, UT 84060 United States
Email us at info@switchbacksports.com
This performance freeride binding is optimized for lighter riders and is equipped with the same features as its big brother, the Jester X MWerks, apart from a DIN-setting of up to 13. In the coming season, the housing of the TP Elite X toe is made from a single cast. This makes it even lighter, more compact and therefore more stable. The anti-ice rail is more robust than ever, thanks to the new alloy. The most impressive feature is the incredibly direct power transmission made possible by the integrated brake, allowing a stand height of 14 mm instead of the previous 24 mm. On the new TP Elite X toe, the stand height is an impressive 9 mm.
Whether in the park, in the pipe, or off-piste, the Griffon X 13 MWerks delivers super-precise control with a Z-value of 4 to 13, allowing the ski, binding, and boot to merge into a single unit.
The completely redesigned X-Brake is fully integrated into the heel plate, thus enabling an impressive stand height of only 14 mm. This gives the new X Series bindings an even more direct feel and also improves power transmission. The new X-Brake is available in widths of 90, 105, 120 and 132 mm.
The ultra-compact metal frame of the newly designed Inter Pivot X Heel allows for an amazingly short construction. The next generation of the Inter Pivot heel thus enables particularly tight turn radii, especially on-piste or in hard terrain. It delivers fantastic downhill performance in pretty much every snow conditions. Power transmission and energy absorption provide first-class action as always.
The one-piece housing is stronger and at the same time more compact than ever before. The new design allows an super low stand height of just 9 mm. It cannot get more direct! The newly developed Anti Ice Rail also impresses with its lateral power transmission. The new X-Series components simply deliver impressive Freeride and Freestyle performance in all conditions.
The sole-binding system for better walking comfort and top skiing performance. GripWalk contains of a new co-polymer sole with rocker profile. The convex shape and ribbed tread of the rubber add a lot of walking comfort and provide a much better grip. Still, integrated pads made of stiff and rigid materials, enable great power transmission and more precise release function of the binding. GripWalk soles are the perfect tuning parts designed for selected premium ski boots and bindings.
