Our Returns Policy covers all products available in our webstore, including bikes, parts, components, and accessories. For non-sale items you can initiate a return request within a 30 day period after your purchase. Each return is subject to review by our staff. Once the return is approved, we will start the refund process. Switchback Sports reserves the right to decline a return if, at our discretion, we find that the policy is being misused or abused.
Non Refundable Items:
- No returns on "Used Bikes", "Final Sale", “Pre-Order” or "Special Order" items.- Shipping and Assembly fees are non-refundable.
- All refunds require an original receipt. For returns without an original receipt, we may, at our discretion, issue a Gift Card.
Refunds are not available on items purchased through our "Special Order Catalog", These are items that we do not carry in stock and since we source them specifically to fill a "Special Order", these sales are final.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@switchbacksports.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@switchbacksports.com and send your item to: Switchback Sports, 1245 Deer Valley Dr, Park City UT 84060, United States.
Shipping
To return your product, you should mail your product to:
Switchback Sports
1245 Deer Valley Dr,
Park City UT 84060, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping Policy
Thank you for visiting and shopping at Switchback Sports. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Orders shown as "free shipping" will be delivered by FedEx Standard or UPS Standard Ground(3-5 business days) Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Switchback Sports ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Switchback Sports is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Switchback Sports is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
At Switchback Sports:
1245 Deer Valley Drive Park City, UT 84060 United States
Email us at info@switchbacksports.com
Description
When you're dedicated to skiing or riding all season long, little things make a big difference when it comes to comfort, safety, and durability. The women's Smith Vantage helmet is loaded with tech that makes a difference. Zonal Koroyd™ complements MIPS® for energy-absorbing impact protection to give you peace of mind while exploring in or out of bounds. The hybrid shell enhances day-to-day durability and includes a full 21 vents with dual adjustability that lets you fine-tune airflow to meet the conditions. As for fit, The Vantage uses the BOA® 360 Fit System for the ability to micro-adjust the size around your whole head with the turn of a dial. Add the proven Smith AirEvac™ tech for a fog-free goggle interface, and you have a helmet to match your dedication.
Product Details
Protection
- Hybrid shell construction blends a durable exterior with a lightweight in-molded shell for durability where you need it most while keeping the helmet light
- Zonal Koroyd® coverage for lightweight, energy-absorbing and ventilated impact protection
- MIPS® Brain Protection System reduces rotational forces caused by angled impacts to the head
- Select colorways offered without MIPS® system
- Certification: ASTM F 2040, CE EN 1077:2070 CLASS B, CPSC, CE EN1078
Fit / Integration
- Designed for ultimate integration with Smith goggles for maximum comfort and venting
- AirEvac™ ventilation system integrates with Smith goggles for fog-free lenses
- BOA® 360 Fit System offers the most adjustable fit with the turn of a dial for on-the-fly micro-adjustability
- Available in Round Contour Fit to better match rounder head shapes
Features
- Dual regulator climate control offers easy, one-handed front and rear vent adjustment
- 21 vents
- Removable Snapfit SL2 ear pads add warmth and are audio-chip compatible
- XT2® antimicrobial lining offers sweat-activated odor control
- Aleck™ audio systems compatible
